Copyright and DMCA policy
Last updated 6 October 2026
We respect creators' rights and expect our users to do the same. This policy explains how we handle claims that content hosted on CastGenX (episodes, feeds, artwork, transcripts or uploaded media) infringes copyright. It follows the US Digital Millennium Copyright Act (DMCA) and works the same way for notices from anywhere.
1. Designated agent
Send copyright notices to our designated agent:
[Company legal name — OWNER], attn. Copyright Agent, [OWNER: registered postal address]
Email: support@castgenx.com (subject “DMCA notice”)
[OWNER: register the designated agent with the US Copyright Office and confirm this address]
This address is only for copyright notices. Other messages sent there may not get a reply.
2. What a notice must include
- Identification of the copyrighted work you say is infringed (or a representative list, if there are several).
- The URL of the episode, feed, file or page on CastGenX, or other details that let us find the material.
- Your name, postal address, phone number and email.
- A statement that you believe in good faith that the use is not authorised by the copyright owner, its agent or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act for them.
- Your physical or electronic signature.
Incomplete notices may delay our response. Before you send one, consider whether the use might be fair use or otherwise allowed: under US law (17 U.S.C. § 512(f)) you may be liable for damages if you knowingly misrepresent that material is infringing.
3. What happens next
- We review the notice and, if it is complete, remove or disable access to the material promptly (for example by unpublishing the episode or removing it from the feed).
- We tell the user who posted it and send them a copy of the notice, which may include your name and contact details so they can respond.
- We may share notices with transparency databases with personal contact details removed.
4. Counter-notice
If your material was removed and you believe it was a mistake or misidentification, or you have the rights to use it, you can send a counter-notice to the same address with the subject “DMCA counter-notice”. It must include:
- Identification of the removed material and where it appeared before removal.
- A statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification.
- Your name, address and phone number.
- Your consent to the jurisdiction of the federal district court for your address (or, if you are outside the US, any judicial district where CastGenX may be found), and that you will accept service from the person who sent the original notice.
- Your physical or electronic signature.
We forward the counter-notice to the complainant. Unless they tell us within 10 business days that they have filed a court action to stop the infringement, we may restore the material 10 to 14 business days after receiving the counter-notice.
5. Repeat infringers
We keep a record of valid notices against each account. We close the account of a user who is the subject of repeated valid notices: as a rule, three within twelve months, or fewer for serious or deliberate infringement. Notices successfully countered or withdrawn do not count. A closed account's owner may not open a new one.
6. Music in CastGenX
- Library tracks. The CastGenX music and sound-effect library is licensed to us for use in episodes made with CastGenX. If a platform flags a library track in your episode, contact us with the episode and the claim and we will help clear it.
- Your uploads. When you upload music you confirm you own it or have the rights to use it. Uploads that turn out to infringe are handled under this policy.
- AI-generated music. AI tracks made in CastGenX are generated for you; if you believe one reproduces your work, send a notice as above.
7. Other intellectual property and illegal content
For trademark complaints, or to report other illegal content (including under the EU Digital Services Act), email the same address with the subject “Content report”, explain why the content is illegal, give its exact location, and include your name and email (unless the report concerns child sexual abuse material). We confirm receipt, decide promptly, and tell you and the user what we decided and how to challenge it. See also the acceptable use policy.