Your privacy choices

There is nothing to opt out of. CastGenX does not sell personal information for money or anything else of value, does not share it with advertisers or ad networks, and does not use it for targeted advertising. We have not done so in the past 12 months. We do not knowingly sell or share the personal information of anyone under 16.

We do use service providers (listed on the subprocessors page) that process data only to run CastGenX for you, under contracts that forbid them from selling it or using it for their own purposes.

Product analytics, Session Replay (Amplitude) and error reports (Sentry) run only if you chose “Allow all” in the cookie banner. To turn them off on this device, change your choice to “Essential only”:

Your choice is stored per browser, so repeat it on each device you use.

We honour the Global Privacy Control (GPC) signal. Because we do not sell or share personal information, there is no sale or sharing for it to stop; on top of that, we treat it as an opt-out of optional analytics. When your browser sends GPC, CastGenX behaves as if you chose “Essential only”: Amplitude (analytics and Session Replay) and Sentry never load, on every visit, whatever was chosen before. The cookie banner tells you the signal was detected.

We use sensitive personal information (your account sign-in and, if you make one, your cloned voice) only to provide the service you asked for, which the law allows without an opt-out. You can delete your voice at any time in Settings → Your voice.

You can ask to know, access, correct or delete your personal information, and to get a copy you can take elsewhere. Most of this is self-service in Settings → Profile (export and delete). For anything else, email support@castgenx.com. We verify requests by matching them to your account email, reply within 45 days, and accept requests from authorised agents with your signed permission. If we decline, you can appeal by replying to our answer. We will never treat you differently for using these rights.

The full details, including the categories of information we collect, are in section 13 of the privacy policy.